Direct Investing
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Call Us
Give us a call, and an Investment Services Representative will answer your questions. Our representatives are available Monday to Friday from 7 am to 8 pm ET.1
| Description | Phone Number |
|---|---|
| Toll-free | 1-800-769-25601-800-769-2560 |
| Overseas | 1-416-977-12551-416-977-1255 |
| Cantonese and Mandarin | 1-800-667-8668 or 416-313-86111-800-667-8668 or 416-313-8611 |
Visit Us
Visit us in person at an Investor Centre near you.
Vancouver Investor Centre and Calgary Investor Centre are permanently closed as of March 6, 2026. If you need any assistance, please call 1-800-769-2560.
Location:
Toronto Investor Centre
200 Bay St.
Royal Bank Plaza
Main Floor
Toronto ON M5J 2J5
200 Bay St.
Royal Bank Plaza
Main Floor
Toronto ON M5J 2J5
Hours:
Monday – Friday: 9:30 am - 5:00 pm
Location:
Montreal Investor Centre
11000 - 1 Place Ville Marie
Mall floor
Montreal, QC H3B 3Y1
11000 - 1 Place Ville Marie
Mall floor
Montreal, QC H3B 3Y1
Hours:
Monday – Friday: 9:30 am - 5:00 pm
“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing.2
Online Security Guarantee
“I need to transfer my accounts.”
It's easy to transfer your account(s) from another brokerage, and we'll cover your transfer fees 3.
Transfer Your AccountLegal Disclaimer 1)
Regular, unencrypted email is not secure. Never include personal or confidential information in a regular email. To discuss your personal information with us safely, send us a message via one of our secure message centers (the RBC Direct Investing secure message centre, for example), or contact us by phone.
RBC will never ask you to provide, confirm or verify personal, login or account information through regular email or ask you to sign in to any online service. If you receive an email of this type, that appears to be from RBC, please forward it to phishing@rbc.com and then delete it. For more information please visit Email & Website Fraud
RBC will never ask you to provide, confirm or verify personal, login or account information through regular email or ask you to sign in to any online service. If you receive an email of this type, that appears to be from RBC, please forward it to phishing@rbc.com and then delete it. For more information please visit Email & Website Fraud
Legal Disclaimer 1)
Hours may differ on holidays.
Legal Disclaimer 2)
Additional Terms and Conditions apply.
Legal Disclaimer 3)
Clients must provide proof of transfer fee payment to RBC Direct Investing within six months of transfer to be eligible for reimbursement. Please contact an RBC Direct Investing representative for more details at 1-800-768-25601-800-768-2560.